07-21-2009, 04:54 AM
Thanks for the hints and tips guys! I'll mess a bit more with buttons and layout.
Duncan: the label on your subscription copy will say "Expiry Vol X Issue Y". You'll also be reminded by email about three or four times and once via a letter.
Dave: our system always sends a confirmation message when a subscription is renewed. If you didn't get it, either payment was incomplete (in which case you'll have received a message about that), or the message ended up in a spam folder. In other words: we do try, but it's hard to control the arrival of email once it's off our server. I can look into your order for you, but you do not seem to have registered at AW.com with this same email address?
*New and improved version now online!*
Duncan: the label on your subscription copy will say "Expiry Vol X Issue Y". You'll also be reminded by email about three or four times and once via a letter.
Dave: our system always sends a confirmation message when a subscription is renewed. If you didn't get it, either payment was incomplete (in which case you'll have received a message about that), or the message ended up in a spam folder. In other words: we do try, but it's hard to control the arrival of email once it's off our server. I can look into your order for you, but you do not seem to have registered at AW.com with this same email address?
*New and improved version now online!*
